Major U.S. banks move to block third-party AI agents in customer accounts
The tools log in using customers’ credentials, prompting concerns about actions beyond users’ instructions. Some detected agents appeared to attempt actions customers had not requested, according to reports citing Axios. Cyber Security News also reported that some agents had contacted bank call centers, citing people familiar with the matter.
- Banks involved include Morgan Stanley, JPMorgan, Bank of America and Citi.
Covered by 4 publishers within 13 hours of the first report.
Reporting4
Cyber Security News Major U.S. Banks Detect Unauthorized AI Agents Operating Inside Customer Accounts · Guru Baran
Decrypt Major Banks Find Rogue AI Agents Inside Customer Accounts—And They’re 'Horrified' · Decrypt Staff
Forbes AI Agents Are Logging Into Bank Accounts And Banks Can’t Tell · Sandy Carter, Contributor