GM adds AI to OnStar while retaining human emergency advisers

First reported by TechCrunch at · Updated · 2 sources

GM says human advisers will remain available for the highest-stakes situations, particularly crashes and emergencies, according to Business Insider. TechCrunch describes the changes to OnStar as one of the largest overhauls in the connected car product’s 30-year history, as the automaker brings AI into the service.

Covered by 2 publishers within 2 hours of the first report.

Reporting2

TechCrunch GM is giving OnStar an AI makeover · Kirsten Korosec
Business Insider GM's OnStar gets an AI makeover — but humans will still answer when airbags deploy · Ben Shimkus