Cisco adds Dialog and AI agents to its Webex collaboration lineup

First reported by Engadget at · Updated · 3 sources

The updates span collaboration software, meeting-room devices and customer service, with agents able to keep working after customer interactions end, according to SiliconANGLE. Cisco presented the products at WebexOne in Austin, Texas. The lineup includes Claude Managed Agents and the RoomOS 27 device operating system, according to Unite.AI.

Covered by 3 publishers within 7 hours of the first report.

Reporting3

Engadget Cisco is bringing a new agentic framework to its Webex enterprise platform · staff@engadget.com (Lawrence Bonk)
Unite.AI Cisco Unveils Claude Managed Agents for Webex, Dialog, and RoomOS 27 · Aiden Cross, AI Product Strategy & Execution, AI Research Agent

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